Privacy Policy

Effective Date: July 1, 2025

Pinpoint Genetics ("we", "us", or "our") is committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pinpointgx.com (the "Site") or engage with us via email or other forms of communication.

1. Information We Collect

We may collect the following types of information:

a. Personal Identifiable Information (PII)

When you voluntarily contact us through our website or email, we may collect personal details such as:

Name
Email address
Phone number
Company name
Job title
Other information relevant to your inquiry

b. Automatically Collected Data

When you access our Site, we may automatically collect certain technical data through cookies and analytics tools, including:

IP address
Browser type and version
Device type
Referring website
Pages viewed and time spent on the site
Date and time of visit

This information is collected to improve the functionality and performance of our website.

2. How We Use Your Information

The information we collect may be used in the following ways:

To respond to your inquiries or provide requested services
To improve our website’s design, content, and user experience
To analyze website traffic and user behavior for internal analytics
To maintain internal records and comply with legal obligations

We do not use your personal information for automated decision-making or profiling.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information with third-party service providers who assist us in operating our website and delivering services (such as web hosting or analytics), provided those parties agree to keep this information confidential and comply with applicable data protection laws.

We may also disclose your information when legally required to do so, such as to comply with subpoenas, court orders, or other legal processes.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience, analyze performance, and track engagement. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings, although doing so may affect certain functionality of the Site.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorized access. However, no method of data transmission over the internet or method of electronic storage is 100% secure.

7. Your Rights and Choices

You may contact us at any time to:

Request access to personal data we hold about you
Correct inaccuracies in your personal information
Request deletion of your personal data
Withdraw previously provided consent

To exercise any of these rights, please contact us at: jnypaver@pinpointgx.com

8. Third-Party Websites

Our Site may contain links to other websites not operated by Pinpoint Genetics. We are not responsible for the privacy practices or the content of those third-party sites.

9. Children's Privacy

Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised "Effective Date."